Dumpster Rental Process

Contact us!

At Lancaster Dumpster Rentals, we understand the importance of communication and convenience when it comes to dumpster rentals. That's why we offer a variety of ways for you to get in touch with us. Whether you prefer to call, text, email, message us on social media or fill out our inquiry form, we make it easy for you to reach out and request a dumpster. We highly recommend sending us a text message as it allows us to respond to you quickly and at any time.

Our pricing is transparent and straightforward, we offer a flat rate that includes 1 ton of dump fees as well as the drop off, pick up, and all other standard fees that other companies may charge separately. However, if the dumpster goes over 1 ton, additional charges will apply and will be billed to the customer accordingly. Additionally, there are certain items that may require additional fees for disposal, and in such cases, the cost will be passed on to the customer. Contact us today to learn more about our pricing and services..

Provide needed information

Typically after you contact us we will send you a text message asking for the following information.

Full name

Email Address

Address

Size of dumpster (15 or 20)

Duration of rental (1 to 10 days with longer rentals available)

This minimizes mistakes by being able to copy and paste the information you send us right into the paperwork. Once we have all the information we need we can send you over the necessary paperwork to be completed.

Complete the Paperwork

We’ll email you the necessary paperwork to finalize your rental. The email will come from Zajac Services LLC through Square, and there are three steps to complete:

1. Dumpster Rental Agreement: This agreement will outline the terms of your rental, including a list of prohibited items, additional fees for items like refrigerators, and specific rentals for projects like roofing. You’ll also confirm your understanding of potential overage charges.

2. Credit Card Authorization Contract: This allows us to securely hold a card on file through Square for any potential weight overages (over 1 ton), prohibited items, or additional fees for certain materials.

3. Invoice: Once both the agreement and credit card authorization are completed, you can proceed to pay the invoice to secure your rental.

Please note:

• You’ll need to enter your card information twice—once for the contract and once for the invoice.

• If you encounter issues completing the paperwork on your phone, try using a laptop or desktop instead.

• Be sure to check your spam or junk folder if you don’t see the email right away.

To ensure your reservation, paperwork must be completed promptly. If another customer is interested in the same dumpster, we may follow up to confirm your interest and set a deadline for completion.

Wait for dumpster delivery day

Once all the paperwork is completed this reserves your dumpster. We will get the dumpster out to you as early as we can that day. If you would like we can put boards down under the dumpster for added protection. For our roll offs we need about 60 feet of straight back space to drop the dumpster off. You do not need to be home for delivery as long as you do not need it in a specific spot. We will do our best to accommodate you. We will do our best to be able to have the door open as well but this is not always possible.

Fill up dumpster

After we drop off the dumpster you fill it up with what is allowed in the dumpster. If you get done with your dumpster early we can try to pick it up and get it out of your way.

We pick it up on agreed upon day

If we do not hear from you about an early pick up we will be there on the day listed on the invoice and agreement. We do our best not to come any earlier than it was dropped off but this is not always possible with scheduling. You do not need to be there for when we pick up the dumpster, just make sure it is unobstructed for us to be able to pick it up.