FAQ about dumpster rentals in Lancaster, Pa

Question: What can't go in the dumpster?

Answer: Check out our page of items that must be separated, individually picked up or that are prohibited here. CLICK HERE!

Question: How big are your dumpsters?

Answer: We offer 15 and 20 cubic yard roll offs and a 15 yard dump trailer. Our roll offs are 15 feet long and 8 feet wide. The 15 cubic yard dumpsters are 5 feet tall and the 20 cubic yard dumpsters are 6 feet tall from the ground. For a more in depth look at them look here. CLICK HERE!

Question: How are dumpsters measured?

Answer: Dumpsters are measured in cubic yards. A cubic yard is equal to a dresser with dimensions of 3 feet tall, 2 feet wide and 4.5ft long. This means a 15 cubic yard dumpster can hold 15 dressers of this size. A washing machine is typically 3/4 of a cubic yard to 1 cubic yard in size. For our dumpster sizing look here. CLICK HERE!

Question: How much can fit in a dumpster?

Answer: A lot of that depends on how well you fill the dumpster but we can give you a rough idea on how much can fit in a dumpster by looking at our what size dumpster do I need page. CLICK HERE!

Question: Will a roll off dumpster damage my driveway?

Answer: While it is possible for the driveway to be damaged we do everything we can to ensure that this does not happen. We can put boards down under the dumpster to keep it from sitting directly on the driveway. This helps disburse the weight and keeps the rollers from scratching the driveway. Since we can only handle 4 tons in our dumpsters with that low weight with it being disbursed on the wood it won't sink it.

Finding a Company to Fit Your Needs

We understand that you may want to consider all of your available options before choosing our services. To make sure your needs are met, it's a good idea to research other companies in your area. We encourage you to reach out to all potential options, including us, to discuss any questions or concerns you may have regarding your dumpster rental. We understand that we are not a perfect fit for everyone! While we strive to meet all of our customers' needs, please note that there are certain jobs that we are unable to accommodate, such as concrete, dirt, and asphalt removal. Additionally, our rental period is currently limited to a maximum of 7 days. We understand that some customers may require longer rental periods, but as a small company, we have a limited number of dumpsters and cannot afford to have them remain idle for extended periods of time.

Somethings to Look Out for When Picking a Company

When choosing a company for your dumpster rental needs, there are several factors to consider to ensure that you are getting the best service possible. Here are a few things to look out for when picking a company:

1. Reputation: Look for a company with a solid reputation for providing reliable, professional, and efficient service. You can check online reviews, customer testimonials, and ask for referrals from friends and family.
2. Pricing: Compare pricing among different companies to ensure that you are getting a fair and competitive rate. Beware of companies that offer unusually low rates, as this may be a red flag for poor service or hidden fees. Please note that some items do have additional costs such as appliances, this is set by LCSWMA.
3. Availability: Make sure that the company has the necessary equipment and resources to meet your needs, and that they have availability during the timeframe you require.
4. Customer Service: Consider the level of customer service provided by the company, including response times, availability to answer questions, and overall communication.
5. Dumpster Sizes: Make sure the company has the appropriate sizes of dumpsters for your needs, and that they can accommodate any specific requirements you may have.

By considering these factors when choosing a dumpster rental company, you can help ensure that you receive quality service and a successful rental experience.

Here is Our Answers to the Above Questions.

1. Reputation: We are proud to say that we have received over 90 five-star reviews on our Google Business Profile, which serves as a testament to our company's reliability and commitment to providing high-quality service.
2. Pricing: For our residential and most of our commercial customers we use what we call inclusive pricing. This pricing includes the  delivery fee, pickup fee, taxes,1 ton of dump fees and rental period into one convenient package. Things do at times cost additional like if the dumpster weighs more than 1 ton. Some items do cost additional fees such as refrigerators, stoves, washing machines and other appliances. We do give you these costs upfront in our agreement that we send to you before your rental is paid for. For some commercial customers we go with a drop-pull style of pricing. This pricing only includes the cost of the drop fee and delivery fee then the weight of the dumpster is paid afterwards.
3. Availability: When you book your dumpster with us we let you know what our availability is or a company that we work closely with. We are not a large dumpster broker that does not have our own cans! When you reserve a rental with us it will be delivered unless there is mechanical issues with the truck or trailer or we cannot due to the weather. With the large brokers you have to look our for the fine print that says " Prices and availability are subject to change without notice." For a dumpster rental we will not change the price on your after your have paid and reserved your rental without notice. We're are not even sure of what a reason would be for us to change the price on your after you have already paid but we cannot say a circumstance will not arise ever but again it will never be without notice. We believe in being upfront with our customers to build long lasting relationships with them for years to come.
4. Customer Service: Again look at our Google Reviews! Many of them mention how great and easy we are to work with!
5. Dumpster Size: We offer 15 and 20 yard roll offs and 15 yard driveway friendly dumpsters. We can only take a max of 4 tons in our dumpsters so we stay away from jobs with concrete, asphalt, dirt, sand etc. We offer a swap out for a lower price than a new dumpster to help our customers. Many time it is hard to envision how much space your junk will take up so if you get it wrong we have a cheaper option than a whole new dumpster rental price. Our 15 and 20 yard dumpsters are 8 feet in width and 15 feet in length, and the only difference is that the 15-yard option is 5 feet tall while (from the ground) the 20-yard option is 6 feet tall (from the ground).
   

In addition to the information we've provided, we would like to highlight a few more important points. When you contact us, you'll speak directly with a member of our team, and we strive to answer calls promptly and avoid putting you on hold or transferring you around. In most cases, we can provide you with a quote for the dumpster rental right away. If we are busy, we will call you back as soon as possible. We also offer the option of texting us to receive a quote and ensure accurate communication of pricing and your information. At our company, we value our customers and aim to provide the best possible experience for you.